Hi. What’s the best procedure for querying the amount of automatic compensation paid after set up please?My installation was delayed by over 100+ days due to construction issues but I have only received 38 days compensation. I would like to know ...
Hi all.How long should it take to port a landline number from Sky to VM?Engineer came to install BB and phone services on 7/12. Successfully did broadband but could not do landline number port as, he advised, the timeframe for doing so had expired (...
I am now on my 5th date for installation, going back to August. Previous delays have been only a couple of weeks but the latest is two months. Contractors still, apparently, trying to sort out underground issues, but as usual, nobody can advise e...
Thank you ever so much for this informative and detailed response. One of the forum team is trying to get the breakdown for me. On receipt of that, I’ll consider further.I can see why some people don’t bother. Likewise l can also see how VM get aw...
Before I respond can you confirm how I know you are a genuine member of the VM forum team, please? No offence intended, but I’m sceptical about these things.
Thanks for responding.Despite the delays I was (kind of) happy to let the installation play out - but now I am in danger of having my current provider cancel on me due to VM's inadequacy I'm tempted to just cancel the whole bloomin' switch. Hopefu...
