Community FAQ
roupen93
Joining in
since ‎05-10-2022
‎31-03-2023

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How to add new account ?

23-12-2022
My previous virgin account terminated in September and new service started a few days after at a new property. When I log into my virgin account, I only see my old account and cannot work out how to add my new one (even though I used the same email a...

Connecting to new build

05-10-2022
Hi,Just moved to a new build house and confirmed with the developer that Virgin connected, have a virgin connection panel in the house, green box across the road, yet Virgin Media say they cannot provide a service!How do I get them to flick the switc...
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