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subwax · 06-10-2022

I have recently had to buy a new handset as my phone service has been moved over to SIP, I presume.I have my new handset, but do not have any of the configuration items needed to configure the phone Can someone please tell me who I need to contact ot...

subwax · 26-09-2022

I have had my service ported over to VoIP - Virgin sent me a dongle, however the presentation on my phone socket is RJ11, so the dongle is useless. The phone I am using is a Motorola Axh01 unit - it worked fine until my service swapped over. I remove...

subwax · 07-10-2022

Thanks all. I have sent the Yealink back. The issue now is that the POTS phone I had, which worked before the move, now no longer works. I didn't have to use the dongle that Virgin sent, as the presentation on my phone socket is RJ11 already.The phon...

subwax · 06-10-2022

Thanks for responding.I recently was told by Virgin that my phone service was moving to VOIP. My existing handset didn't work, so I purchased a Yealink W60P. Its basically a blank phone, and needs to be configured to connect to the Virgin VOIP networ...

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