We transferred from Sky to Virgin a few months ago. We moved from Sky for price. In hindsight, we should have stayed with them as we never had anything like the issues we are having on a daily basis with Virgin. And try getting help!! Maybe, just...
Hi. Like others before we have all sound and no vision with our Virgin TV services. We only switched from Sky to Virgin a few months ago and were not expecting issues so soon. We have tried restarting the router, the TV and Virgin box; left them of...
Hi Cardiff. Apologies, but I didn't see your message until now about my issue. It turned out to be the TV itself. Once replaced, problem solved.Thanks for the advice!
Many thanks for the very useful response. We tried all of that, but it turns out it was the TV which we have now replaced. The numbers you mention may be very useful in the future though, so thanks again!
Just to let you know that the problem was with the TV, which we have now replaced. Very disapointed that I did not get a response from any Virgin support personnel. We couldn't find any other avenue to contact support. Not inspired!
Hi. We continue to not have a working 360 system. The sound is still great, but TV - totally black screen. I believe from other posts that we need an engineer to assist with this. Would someone contact me about this please?
Hi. We don't get anything on the TV screen at all - totally black. At one point earlier today, when my wife restarted everything she got video briefly, but since then absolutely nothing. This includes when using the remote control - no menu, no op...
