Hi thereHaving problems with router. Download speed fluctuating from 420Mb/s to 2Mb/s for wired devices. Rebooted and reset to factory defaults but no change. Also tried different cables but no change either. Any advice, please?
Hi, I have a new upgraded contract with home phone dated from 4 August. I’ve been waiting since before then for a phone adapter and home phone number transfer from BT. I have contacted VM twice to no avail. Any help would be appreciated. Thanks.
Dear Steven_LThe adapter arrived this morning and our number port has been successful. Thank you very much for all your help. It is much appreciated. Our billing is still showing the amount from our previous contract. The new contract started on Augu...
As regards adapter, I was told twice it would take 48 hours and 5 days to port number. The last time I was told this was Friday 29 August.Original date for port was 7 August.
Hi @Steven_LThanks for your quick reply. I had Broadband only installed by an engineer a few months ago. I now want to upgrade to add phone and transfer number. New contract started on August 4 but no adapter and number not transferred so still payin...