Virgin Media Virgin Media Community

Haircut1000 · 21-11-2022

Virgin cancelled my vulnerable 82-year-old mum's landlineI demanded it back.They put in voice over internet.It does not work.The landline number does not function.The account is for an 82-year-old who is vulnerable and no-one can ring her on her land...

Haircut1000 · 04-09-2022

My mom, who is 81, lives alone and has broadband and land line with Virgin Media. When I have tried to ring her land line, it says "This number is temporarily unavailable" and it has been saying that for daysHer TV is working.Her bill is paid.All the...

Haircut1000 · 23-11-2022

Hi Paulina I messaged Zach and he said the problem had been sorted, which it has most definitely not. Please try ringing my mum's landline and you will see it does not ring. What part of this does Virgin not understand???. I have been going round in...

Haircut1000 · 22-11-2022

My thoughts entirely. At least you understand the issue at stake; thank you. And to think I am still paying for this shoddy service.

Haircut1000 · 22-11-2022

No. We are getting nowhere with Zach. I am sick to the back teeth of faffing around with you lot. Can you get someone senior on the case please.

Haircut1000 · 06-09-2022

Hi @Ashleigh_CThanks for informing me the problem was that you cut off my mom's landline.You said it was because she needs to switch over to calls going down the fibre. Trouble is she has no means of communicating with the outside world now and her p...

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Landline not working after 2.5 months

Landline unavailable

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