Community FAQ
johnnywharton0
Tuning in
since ‎01-09-2022
‎11-05-2023

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  • 4 Posts
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User Activity

The keeps wifi turning off

27-04-2023
I have a student contract for my uni house, and the wifi is very annoying to deal with, as it turns off a lot for some devices, but continues to work on others, and vice versa. The only fix is to continuously restart the wifi, which is a pain for eve...

Account Number and Area Reference

02-09-2022
how can i see my account number and reference area, is this something that i’ll find on the welcome pack email? I have a ‘Contract Information Sheet’ that has a section for these 2 however it doesn’t have any numbers for them. I also don’t have my we...

Recieved no welcome pack for my purchase

01-09-2022
I ordered new broadband, on 17/08/2022, for my second year house for university, it was the M200 broadband student deal, and i had not received and welcome pack. on my Contract Information Sheet it has a section for Account number and Area reference,...
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