Getting the same issue as you. Another "nice to have" provided by Virgin Media that ultimately involved lots of time to set up and getting working properly. Not really what you expect. Ironically the core service is faultless!! Maybe I shouldn't comp...
A couple of weeks ago - after about 2-3 hours of phone calls I finally got an answer from someone who simply said we're taking it away and resolving your issue. I'm not going through that again. I simply don't have the time. Exertis advised to speak ...
Where are the terms and conditions on that pages? It's a bunch of FAQs.T&Cs would be good to read through to find out what can done, so would definitely be keen to access them. Exertis shouldn't have to wait a month for to have a TV delivered. I've j...