Also boro. Same issues. Just with all Virgin services.Pixelation with TV (all channels but worse on the main ones BBC/ITV/Channel 4 etc)Internet dropping outPhone line breaking upAll started just after the work they did late May but the heatwave hit ...
Same issue. Service Status reporting issues with BBC iPlayer, Youtube etc. on Demand apps which are all working for me but live TV, nope completely dead.
So i phoned faults line again as per the request of the complaints team to find out about status of the Hub5 order.Spoke to a great agent. Very nice & understanding. He chased it up with his manager & after a 10 min wait, the manager has now changed ...
Hopefully the technician swaps out this 3rd faulty Hub4 tomorrow for a Hub5.I made a complaint yesterday & heard back today only to hear back that I supposedly have a Hub5 order active. I haven’t had any confirmation but have had two declines in the ...
@Deryki had issues with my 2nd hub4 around 2-3 weeks ago.got a technician out, despite having invite email for hub5 & call centre bloke putting a note down about that, the technician replaced it with another hub4, only one he had left in the van whic...
