Hi, I’m back again!! After failing to receive the verification email in order to be able to use the MyVirgin Media App, I was told to wait until the new equipment arrived and was connected. It has arrived and it is connected but alas, still can’t get...

Good day, I’m still awaiting an update of my quest to register to use your ‘MyVirgin’ app. I provided my personal details about the account in question, last week. As a new customer this is not filling me with faith as I had not encountered this type...

I have new Virgin services and attempted to set up the ‘My VirginMedia’ app. I had an initial verification email which has shown as ‘expired’ when pressed. I have since prompted for the re-sending of the verify email many times but to no avail. I hav...