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Ilkleyman · 29-07-2022

I signed up to Virgin earlie rin the month and set it up yesterday. It is awful. A complete nightmare.I signed up for broadband and mobile.On the mobile I have no mobile data. It won't work and support were useless.On the broadband our TV has stopped...

Ilkleyman · 29-07-2022

I am already hating Virgin Mobile. I went on to get support, but it insists I use Whatsapp, but I DON'T USE WHATSAPP! Why should any company force a user to use a Facebook product. We do not live in a totalitarian state. You can't force people do ins...

Ilkleyman · 30-07-2022

Thanks for the reply Ayisha, but there was nothing on that page that solved it.I've managed to figure out via Brave browser searches that changing the APN settings works. Why didn't the support person just give me the settings. Here are the settings:...

Ilkleyman · 30-07-2022

You are absolutely right, but my frustration trying to get through to the support lines lead me here. It is impossible to get through and so impossible to cancel within 14 days. This is so unethical.That's why I figured at least if I could have audit...

Ilkleyman · 30-07-2022

Thanks for your helpful response.I have been trying to call those numbers, but get messages saying how they're really busy and I might want to refer to the web site instead. Argh! Virgin were so responsive when I was ordering a service, but trying to...

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