Elaine4323
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Re: Email Linked to Old Account - Cannot Register or Login to New Account
Hello, I’ve been having this same issue for over 6weeks, been on the phone 6 times, each time I have been promised they will fix it and nothing happens. I don’t want to make a new email, I shouldn’t have too. I was promised they would sort it within 48 hours and it’s been weeks. This is my last attempt to fix this or I’m just going to leave. I was told the IT team are the only people who could do it and it’s been flagged many time but still nothing. If there is someone here who can help me it would be great I’m so sick of the stress and being on the phone for hours. Can someone at Virgin please help me with this, thank you.2.8KViews0likes6Comments