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brassmonkey001 · 21-09-2022

My connection keeps dropping to around 2mbps but I am paying for 200mbps. Why am I not getting the service I am paying for?

brassmonkey001 · 21-07-2022

My VM Connect app cannot find my Hub 3.When I first joined Virgin, it connected fine, but somewhere along the way it stopped. I have tried the reset button on the hub, tried powering down the hub, restarting my phone and un installing and reinstallin...

brassmonkey001 · 23-09-2022

Hi Rob, I've been having issues all week. My connection keeps dropping several times a day which is making things very difficult for us as we both do a lot of working from home.I've only done speed tests via wireless so far and when I created this po...

brassmonkey001 · 25-07-2022

Thanks for the reply, It has been months since it worked, maybe six months or more. The app and phone software are all up to date.

brassmonkey001 · 22-07-2022

Thanks for the reply.It's Android 10. Like I said, it worked to start with but now it doesn't. No hardware has changed, I assume it must have been a software update that's caused the issue.

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2mbps instead of 200mbps

VM connect app and Hub 3

Re: 2mbps instead of 200mbps

Re: VM connect app and Hub 3

Re: VM connect app and Hub 3