Jonny_3skin
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Re: Cancel and my partner join as new customer
For anyone who wants to cancel and reinstall the service in the SAME name and qualify as a new customer. Contract ended 15th June You give 30 days notice on 15 May. Disconnected 15 June.. Wait 3 weeks and go online and choose your new deal. Schedule the start date 30 days after the disconnection date. (As told by vm employee) If... for what ever reason the order doesn't go through, you'll get a nice call from head office saying there's been a glitch and they want to fill in the blanks. This happened to me even after the credit check and approving the documents. As mentioned, getting a new deal wasn't a problem as the address had no service for 30 days and was reconnected in the SAME name. BTW I also took the TV or £200 bill credit as part of the deal. 230 channels inc. Sky sports , sky movies, bt sport, Netflix, 1 gigabyte broadband, unlimited home phone , unlimited data sim (free 6 months disney) £85. I've ported my number from another provider , cancelled separate Netflix which has knocked £30 a month off so £55 a month compared to the basic package last time which was £50. so for the extra £5 I get sky sports, sky movies and unlimited land line. More mobile data, Much faster broadband... Oh then a TV or £200. What's not to like3.6KViews2likes10Comments