I was recommended by a friend to switch to Virgin Media with the promise that he and I would receive £50 each as a reward. My service went live on 2 September but neither he nor I have received the promised amount yet. Can someone from the VM team ki...

Hope someone from the VM team can help find a solution: I gave the required one month's notice on 24 May 2022 to BT not to renew my contract. I ordered VM broadband on the same day (cable already available in my street) and chose 22 June (today) as t...