Tuning in
since ‎17-06-2022

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  • 20 Posts
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I was promised auto compensation due to an engineer failing to turn up on the agreed date, I have spoken to the customer service team by phone and have told me to come through the web, can anyone assist please, thanks
How long should it take for someone to resolve a escalated complaint as I have known a company to take so long to respond and resolve a problem, such bad customer service
I have had all my services installed and I have been trying to access to the Virgin media apps but can't as when I go to register for the account and get to password, it rejects my password even though I am hitting all the criteria, can anyone assist...
Hi, I have recently joined Virgin and my nextdoor neighbour already has Virgin, so she gave me her reference code so we both receive the £50 reward but what I can tell it hasn't been processed, can someone help to get this processed as soon as possib...
Hi, I'm struggling to connect devices around my house, I have the top package and I've been told by my engineer I would be entitled to 3 free wi-fi pods, but I cant find how to order them, can someone help please