ContributionsMost RecentMost LikesSolutionsRe: You can't use that password I really can't believe you're expected to go through this rigmarole to set up an account using a simple internet form which have been common for around 30 years now. Why this hasn't been fixed in years is very worrying. Re: Unable to register for My Virgin Media Account I am experiencing this issue when trying to sign up for the my Virgin media to go through and identify the WiFi blackspots I am experiencing. I am entitled to the booster hubs as part of my package and now it seems I won't be getting these as the app is rendered useless. I've tried different browsers and many different passwords. This is extremely frustrating and concerning. If someone does not contact me I am going to have no choice but to cancel this. Re: You can't use that password I am also getting this issue when I am trying to sign up for an account to view the my virgin media account. I need this to access the app to go through the Wifi blackspots which I am already experiencing. Can someone please contact me to resolve this? If you don't I will have no choice but to cancel unfortunately as this is highly frustrating and leaving me with a product that is useless.