ContributionsMost RecentMost LikesSolutionsRe: DEF01 error creating Account Can I get some help too please? I have not been contacted by anyone. Re: DEF01 error creating Account I have also been experiencing the same issue as others I have seen on here. I am unable to register at all. Had Virgin years ago so tried forgot password too but I receive no email. Error code is DEF01. Have tried multiple browsers and deleted cookies etc. But no luck. I have tried different email addresses too and even created a brand new email and that hasn't worked either!