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since ‎14-06-2022

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Only rings 5 times so often can't get there in time to answer the call.  How do I fix this?
Our 'phone only rings 5 times & then cuts off so we don't always get there in time to answer it.   Your company is the provider so do you deal with the issue?  Is there any way we can repair this or do we have to buy a new one?