2 weeks after I contacted VM to report a non working landline, I have been given an engineer appointment for 28th July. Also, I was told that they would send a letter to reset the password on the account. Today I called VM to chase up the letter as i...

Landline currently not working. I have assumed it’s due to the switch over to fibre as the date I was given for my switch was 7th June. However, no adaptor to connect phone line to hub. Called VM today and they tell me I have to have an engineer and ...