Turned out to be one of those days! Lost broadband in the afternoon so tried 150 again and have booked engineer to visit to investigate frequent loss of broadband and loss of dial tone on landline in same visit.
I have exactly same problem. I have also tried the test socket. I do not have a corded phone to try.I have tried getting assistance through 150 but cannot get past the “we are running tests on your line” phase. Tried hanging up as suggested but when ...