I started using Virgin Mobile two weeks ago and this is the usage that shows on my account:I don't think these details are correct.I don't use SMS.My only calls have been to the Virgin Customer Support and while I had to wait for 30 minutes to be con...

Hi,On May 25th I called to upgrade my Broadband to the 500Mb package. I was told I was going to receive a new modem.No news from Virgin since then so today, June 7th, I called back. After waiting for 30 minutes to get connected to an agent, he said t...

I have been calling Customer Support over a week now. 7 phone calls averaging a 30 minutes wait on each.I recently bought 2 sim cards and I want to port my number from my previous provider. I cannot believe how difficult this has become. The website ...