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since ‎30-05-2022

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Hi all,So I recently got a Virgin media hub 3 after starting a different broadband contract. Part of the contract has a MINIMUM guarantee speed of approx 120mbps.I ran an independent speed test (ookla, speedtest etc) on my PC (connected via ethernet)...
My phone smashed, I want to get a new one sorted. However I cant remember my username/password for Virgin account. Virgin can only verify your account via text. I don't have access to my messages or whatsapp. Whats the alternative?
Kudos to you guys