Hi all,So I recently got a Virgin media hub 3 after starting a different broadband contract. Part of the contract has a MINIMUM guarantee speed of approx 120mbps.I ran an independent speed test (ookla, speedtest etc) on my PC (connected via ethernet)...

My phone smashed, I want to get a new one sorted. However I cant remember my username/password for Virgin account. Virgin can only verify your account via text. I don't have access to my messages or whatsapp. Whats the alternative?