ContributionsMost RecentMost LikesSolutionsRe: You can't use that password I could proceed further with a password like abc111abc which is the only combination that worked. Re: You can't use that password I’m facing the same issue. New customer, browsing via iPhone safari or iPad safari. tried a variety of passwords from the most simples to more elaborate ones. https://www.virginmedia.com/my-virgin-media/register/create-password