I am unable to register for My Virgin Media account and so do not have full control of my account and settings - this is due to previously having an account with Virgin using the same e-mail addres my new broadband account was set up with.A technicia...

Hi, I used to have a Virgin broadband and TV account years ago and have recently reacquired Virgin broadband registered with the same e-mail address, I can't register for a My Virgin Media account to control my account as I just get the message "We'r...