DeclanH1
Tuning in
Joined 4 years ago
User Profile
User Widgets
Contributions
Re: Virgin Media top bundles now include Netflix
Has anyone got a satisfactory resolution to this? Virgin still advertising this deal to new customers (my sister had one of the door to door salesmen round last night and he was pushing it even though she said I couldn’t get it to work). It’s becoming a bad joke, particularly when you have to phone the contact centre and you get bounced round four people wasting an hour and a half. I’m going to start billing them for my time after end of MayRe: Virgin Media top bundles now include Netflix
Afternoon all: I am on Ultimate Volt 1 Gig service (signed up on 28/3/2022) so am entitled to Netflix Standard within Virgin package charge. got this email from Netflix last night: After 7 phone calls today (6 to VM 1 to Netflix) no resolution achieved. also just checked My Virgin Media account and can see this: when trying to access Netflix now it states my membership is cancelled, but that I can restart provided I provide payment details. The only option for payment details is by bank card - no mention of Virgin Media. why am I not getting a service I’m contracted for?
