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BillAlston

I’ve searched on here and none of the suggested options on here are available in either my email account or my wife’s who is the account holder. Suggestions like go to “your Profile” etc don’t even appear. Does anyone on here know how to do it?

BillAlston · 10-02-2023

I want to backup all my old Virginmedia emails to my Mac. Is there any free software out there to do this?

BillAlston · 05-04-2022

I have an old virgin.net account that appears to have been hacked. I can pick up emails on this account but I don’t know where or how to log into it to change the password and delete the account. I’m not the account holder on our virginmedia broadban...

BillAlston

I’ll see if I can get her to sign up here with her own account. We tried and failed before to get a hacked virgin.net email address deleted but the guy on the phone couldn’t even see it and didn’t have a clue how to delete it. I suspect it’s still ac...

BillAlston

I could easily create a post in my wife’s name and you wouldn’t know any different. So how does that work?! She’s often reluctant to phone Virginmedia as they are generally pretty unhelpful. Virginmedia are extremely poor it seems in dealing with stu...

BillAlston

Both email addresses still work. And even if I log in with my wife’s details the options mentioned still don’t appear.

BillAlston

I’ve done that four or five times now, there isn’t “Manage other My Virgin Media accounts” anywhere on that page.

BillAlston · 10-02-2023

Thanks but that software is Windows only. 

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