On our wavelength
since ‎17-03-2022

User Statistics

  • 15 Posts
  • 0 Answers
  • 2 Kudos Given
  • 0 Kudos Received

User Activity

Struggling to understand how Virgin have managed to send two Deadlock Letters to a random email address (i.e. not mine!)This appears to be a Data Protection issue.One month on (after promising the letter in 3-5 working days) they have sent to the wro...
Thanks a lot Virgin. Cutting off both my mobile phones while I’m out of the country.Spent a week talking to your Customer Services who lied and assured me my new SIM wouldn’t activate until I got back to the UK and plugged it in.You disabled one phon...
Terrible customer service. Phone deactivated as punishment for not fitting new SIM.Phone and replacement SIM are in different countries so unable to fit. Virgin killed phone and refuse to reactivate existing SIM.Customer services refused to send SIM ...
Just been told by off-shore call centre that there are no UK based call centre staff that correct?Bad move by Virgin if true
Phone deactivated as new sim not and sim are in different countries.Customer service refuse to help. They repeatedly hang up.very poor service. Can anyone at Virgin help out?
Kudos to you guys