Can someone on here please help?! I'm ripping my hair out with the uncompetent staff on the phones who literally read of a screen and clearly have no knowledge.I'm a new customer and have several issues.HELP please!!

I took out a virgin media package in April and went trhough top cashback.I've done this in the past for my mum and brothers account; it's always worked.I checked my top cashback account the other day and notice it said declined by virgin media.I've n...

I had an engineer come out on sat 16th July to install virgin services at my new house. He was there for 2 hrs and didn't connect everything to the TV and instead told me to connect a cable, etc. I had van removals that same day so I wasn't fully foc...

Hi,I've got an email to reset my password. However, when I try to reset it, I get the following error:I'm using a laptop and have tried another browser but to no avail.I've had a horrid time with virgin media the last week and need to log in so I can...