ContributionsMost RecentMost LikesSolutionsRe: Hub 5: Our first ever WiFi 6 broadband router @BMWCHUBB I received an invite from Virgin. I thought maybe because I had logged a few issues with my old Hub 3 router, and had engineers out a couple of times. Re: Hub 5: Our first ever WiFi 6 broadband router I have had a Hub 5 for 3 months now and I'm very happy with it, especially my son who previously had a very poor signal in his bedroom, but is now able to play games online. I have asked about upgrading to Gig1 (currently M500) and have been told I need a Hub 4 and to pay £35 for installation? Is this necessary if I already have a Hub 5? I'm not using any pods, just connecting directly to the router. Surely a Hub 5 should be a better option?