Virgin Media Virgin Media Community

DantesLost · 23-02-2022

Hi there,For the last three weeks I have had no internet connection with my mobile data. I have an Xperia 10 II phone and am on a 30 day rolling contract.I have tried to get assistance with this, but it has been of no use. I have done nothing to the ...

DantesLost · 25-02-2022

Hi,I tried configuring the APN as you showed me in your previous message, but even with saving, the APN Type would always go back to the original setting. So I tried texting the number you gave me. Everything is set as you pointed out except for the ...

DantesLost · 24-02-2022

Hello, Thank you for your message.The advice given has not helped. As I said to enlli, when I try to change to the settings they listed in their reply there is no option to save anything so the settings just go back to what they were. I thought the p...

DantesLost · 24-02-2022

Hi there, Thank you for your reply. One is always off when the other is on, both say they are connected, but only the WiFi allows me to access the Internet. I get nothing when mobile data is on.

DantesLost · 24-02-2022

Hi, I have tried to change to the settings you listed, but there is no option to save the changes so they just revert back to the other settings.

DantesLost · 23-02-2022

Hello, Thank you for your reply. The settings areAPN: goto.virginmobile.uk.APN Type: default,supl,mms.APN Protocol: IPv4 DantesLost

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