ContributionsMost RecentMost LikesSolutionsRe: Cannot Use Bank Verification Window when Paying finally had to zoom in 500% on PC to get the send code option hope this helps you @yellowmagic64. Thanks asim18 for your help Re: Cannot Use Bank Verification Window when Paying Just checked again the verification box is zoomed all the way in and cannot scroll to the bottom of page to get the code I'm on phone but same on PC . Re: Cannot Use Bank Verification Window when Paying Yes I also have this issue when I click pay now the box to get the verification code is not working tryed PC and phone different browsers it's still the same cannot pay the bill . Need to cancel engineer Hello could some one from virgin media help me I booked an engineer to come out on the 15th of April got a text with details but I no longer need an engineer as my problem has resolved itself ,but when I go into my account online it says I have no outstanding appointments so I cant cancel from there ,could you help me from here Thanks Patricia