Since I've got virgin it's no better than my previous package with plus net, I was paying for 60mb getting around 45mb with virgin I'm paying for 350mb and downloads on a hardwired xbox 30cm from the router is only downloading at 53mb or below, been ...

I recently joined virgin broadband, and the telephone advisor confirmed that that I would be receiving a £75 Bill credit as a new customer. I was told this would be visible/applied to my first bill then subsequent bills until the credit balance is £0...