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since ‎16-01-2022

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My mobile is unreachable bytext or phone. Ditto outgoing texts/calls. My direct debit is up to date and the phone fully charged. I can't ring to report this. Any suggestions? Thanks.
I recently changed fom pay as you go to the cheapedt plan,which I am paying by direct debit. i am concerned that my SIM will cease to on work on Jan 20 as indicated in the original email. has the fact I am now on this plan mean I can continue to use ...