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jeyoung · 20-05-2023

My wife blames me for every tech failure in the house, and for a few weeks now, I'm being done for the TiVo service becoming crap.First of all, when she wants to watch a show recorded from an ITV channel, the V6 box sends her to the itvx app, where s...

jeyoung · 05-07-2022

Hi,I am unable to access Russia Today, getting the following error:jeyoung@LENNY:~$ curl https://www.rt.com --verbose* Trying 89.191.237.192:443...* Connected to www.rt.com (89.191.237.192) port 443 (#0)* ALPN: offers h2* ALPN: offers http/1.1* CAfil...

jeyoung · 19-01-2022

Where is the logic in that?I got the price rise email and tried to downgrade my service from M350 MaxIt to M350 broadband-only.The offer I'm given, as an existing customer, is £73 a month just for broadband. A new customer pays £38.99 a month for 18 ...

jeyoung · 09-12-2021

Hello.Since Sunday I have been experiencing very low upload speed, the worst being at around 0.01 Mbps according to speedtest.net.0800 does not report any maintenance work anymore, but still the upload speed is much lower than expected.Here is the la...

jeyoung · 21-05-2023

I found in Recordings settings that the default is now set to "Recordings & streaming videos". I have changed this to "Recordings" to have the old behaviour back. I think this explains what we were experiencing with ITV shows.Thanks for your help wit...

jeyoung · 21-05-2023

Thank you for the reply and explanation.Concerning the recordings problems, a poor Internet connection doesn't seem to be the cause. The diagnostics screen shows a Very Good wireless signal, and the service connection test passes. Besides, I don't ge...

jeyoung · 20-01-2022

Hello again.There is a positive outcome. Your colleague Nathalie helped me get a discount that allows me to keep the same bundle.To be honest, I still don't 'get' the pricing of Virgin Media. According to Nathalie, the simple explanation is, the larg...

jeyoung · 19-01-2022

What she said sounded very wrong to me. Although historically Virgin Media pricing favours new customers, I was shocked by what she was offering as the best deal.I will call them again tomorrow and see if their position has changed. If not, they're f...

jeyoung · 19-01-2022

That was from the retention team in the UK. The lady looked up deals and said that was the best she could find.Needless to say that I am very very disappointed and will be looking at other service providers.

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User Statistics

User Activity

TiVo box failing randomly

Problem accessing Russia Today

M350 broadband only - £73 for existing customers, £38.99 for new customers (£56 thereafter)

Upload speed lower than expected on M350 (GU14 area)

Re: TiVo box failing randomly

Re: TiVo box failing randomly

Re: M350 broadband only - £73 for existing customers, £38.99 for new customers (£56 thereafter)

Re: M350 broadband only - £73 for existing customers, £38.99 for new customers (£56 thereafter)

Re: M350 broadband only - £73 for existing customers, £38.99 for new customers (£56 thereafter)