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Alan782 · 11-05-2023

Hi,I'm coming to the end of my 18 month contract with Virgin Media, I'm on a M350 broadband + phone deal where I'm paying £34 a month, which will jump to £73.25 after the 8th June.That price £73.25 is too high for me and I would like to sign a new 18...

Alan782 · 04-04-2023

Hi, I know there has been a major outage with virgin media over the past 24 hours, just wanted to put my hand in the air and say I've still got problems, internet keeps dropping in and out every couple of minutes, download speeds (when running tests ...

Alan782 · 24-03-2023

Hi Everyone, quick question.We switched to Virgin Media back in around Dec 21, after some issues with the initial setup and Broadband, things have settled down and are working well (fingers crossed this continues).We continued to keep our BT landline...

Alan782 · 19-11-2021

Thought I'd add my own voice to the comedy of errors which is the Virgin Media installation merry go round.Where we live (small block of flats in south London) we can't get fibre broadband from BT Openreach (as our phone line is connected directly to...

Alan782 · 11-05-2023

Thanks for that reply Dave, that was actually really helpful in explaining why I wasn't being offered the same price as the website.As it turns out, I did try talking to them again the best price they could manage was £43, which was better. However, ...

Alan782 · 11-05-2023

I'm surprised that you think £46 a month is reasonable when the same package is being offered on their website for £40.50?That's why I'm confused, I don't think I should be paying more than the advertised price? It's like I'm being penalized for bein...

Alan782 · 28-04-2023

Will do Joe, Thanks again for resolving the issue successfully. 

Alan782 · 04-04-2023

Yep I'm one of the ones affected.Internet works for a few minutes (at most) and then bombs again for a while and eventually comes back and repeats.Just for info my area is SM5 if it helps (probably not, but at least it shows there is still a problem ...

Alan782 · 24-03-2023

That's excellent, thank you Robert.Regards,Alan

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