DGC2021
On our wavelength
Joined 5 years ago
User Profile
User Widgets
Contributions
I`ve cancelled and I just got a bill for April-May
Good evening, I need a bit of advice please. I`ve cancelled Virgin broadband on the 9th of March due to high prices, I`m out of contract since the 4th of February. I received a text confirming disconnection on 9.th of April, I have paid my current bill on 19t of March, however, today I was issued with a new bill for 17.04 - 18.05.2024 period which I shouldn`t get as in 10 days from now Virgin will disconnect me. I didn`t receive a final bill yet and the next month`s bill is £55 now which I really don`t want to pay on 19.04. What are the chances that this new bill will be cancelled on or after the disconnection date? Should I just cancel the direct debit and wait for the final bill to be issued which I can pay online? Le. Just read on this forum that I`ll get the credits sent through post, in a check. Why is that? If I pay through DD, isn`t normal to have the credit sum returned to my bank account? If I`m expected to keep my DD on and have Virgin taking as much as they want, why shall I have to cash in a check instead of getting my refund in my bank account? This I really don`t understand??1.8KViews0likes2Comments