Hi All, I recently renewed my contract with Virgin and it comes with Netflix. Its been about 2 weeks now and I still haven't received anything on how to activate my subscription via Virgin.Can anyone help me figure what to do?
Just incase anyone else is having the same issue, it turned out for me that my new contract start date (the contract that includes netflix) started much later than when I signed.A few days after the start of my new contract I got the email from virgi...
I have "View package", "update settings", "latest bill","Service status", "refer a friend", "sign in to mobile", "upgrade package", "get help", "virgin TV edit".Under view package there is no Netflix either. This is via Google Chrome browser on a mac...
When logging in via the link you sent I do not see anything related to netflix.When I log into the My Virgin Media app on my phone it is there, I can click on it then click Manage Netflix, which takes me to the website with a blank page.
That doesn't seem fair or right. Surely if we are paying monthly for the service we should be given it from the start of the service/contract. My friends and family all got their activation email within 3 days of signing their new contracts too