telbea
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Leaving after more than 25 years
After more than 25 years with Virgin I have decided to leave after very bad treatment, too long to going into details but I had to involve the ombudsman who was unable to resolve the problems, so I am leaving, ending all virgin services including my O2/virgin mobile which I've had for well over 30 years, I am having absolutely nothing to do with virgin at all and will never return. I posted my 30 day notice letter last week, 1st class recorded signed for service, Virgin received it on Tuesday last week (13th Aug). In my letter I requested a letter to confirm my services are ending with the end date and amendment of my bill. A week on, I have not received anything from Virgin, which I'm not too suprised about but does anyone think I should chase for confirmation or just leave it because I have the proof virgin received my letter? I have already booked my install with my new broadband supplier.1.3KViews1like11Comments