Virgin Media Virgin Media Community

ChrisB78 · 10-05-2022

Hello, I recently contacted virgin in myvirginmedia account on the chat facility.I have on each occasion been asked to switch to a Whatsapp chat to reduce waiting time, the operative siting up to 4 hour delays in responses in the virgin chat facili...

ChrisB78 · 04-08-2021

I just received an email on a non virgin related email, it appears to be from the Virgin Media Community, but the message says 'someone from virgin media community has contacted you about.... etc'Why would it say 'Someone' rather than a username? And...

ChrisB78 · 27-07-2021

Hi, when I joined Virgin last November I was given the impression I would receive a £75 Amazon voucher after 6 months payments had been made. This hasn't happened. I got the offer on the Compare the Market website, and used the link in that website...

ChrisB78 · 11-05-2022

Hi Kain, thanks for your response, I have never in 1 1/2 years received an adequate response to ANY Broadband customer service request. So I'm switching back to my previous ISP today.

ChrisB78 · 11-05-2022

Hi Tboy, thanks for your message, greatly appreciated, Virgin could take lessons from you on good customer service. I am disappointed with Virgin customer service, very disappointed. Its a shame, the Broadband product is good, the customer service...

ChrisB78 · 04-08-2021

Hi Graham, I made it look more complicated than it actually was, the email appears to have come from VM community, but who would be sending a msge without an ID on it if it's legitimate, was my thought. Anyway, I am satisfied from your explanation ...

ChrisB78 · 04-08-2021

Yes the email telling me I have a msge appears to be from VM community, it probably is in view of Grahams input, but you know scammers get increasingly clever dont they so I'm usually wary of anything that seems a bit off kilter.Just seems kind of od...

ChrisB78 · 04-08-2021

Ok Graham, yes msges crossed en route. I'll accept your information and thank you for your input rgdsChrisB78

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

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Virgin online chat switched to Whatsapp chat

Possible scam message

Amazon voucher £75 after 6 months?

Re: Virgin online chat switched to Whatsapp chat

Re: Virgin online chat switched to Whatsapp chat

Re: Possible scam message

Re: Possible scam message

Re: Possible scam message