For the third time in about 3 weeks I have no landline, no dial tone at all. Cannot find any number to ring to report it either as of course I have no access to 150. PLEASE HELP!
Same as last time we had a short power cut - power back on swiftly but land line phone not working at all. Postcode check says no problems but there obviously is and I need landline urgently. Please can tech report this asap and get back? Post code D...
As the last few times the line is now restored and I had a text saying the tech.visit was on hold as they had found an issue so that is good for now but I just wish someone would actually solve the problem and not just give a temporary fix. Thanks ag...
Thankyou for your help Nathan. I have now managed to get through on mobile phone and booked technician for Monday although I am sure it is a fault on the line somewhere as previously.Regards
Thank you for your help Rob - landline came back on this morning and is fine now. I am a bit concerned that if this is going to happen every time we get even a very short power cut (another storm due this evening!) it is very frustrating and difficul...
Hi Rob, Could you please send the engineer details as a private message or via email? I have downoaded the Virgin app but there is a problem and it will not open.
We have tried plugging the analogue phone into the main socket, no dial tone, switched off and moved other phones around - no dial tone. The line is obviously down somehow after the early power cut. Power to the base unit is fine. Never had this prob...
