Forum team - can you answer this? @BFULLER1 wrote:Moderators - I’ve received feedback (and screenshots) that you’re advising people that if they do this, it “would be fed back to the business that rules about disconnection haven’t been followed” - pl...

Moderators - I’ve received feedback (and screenshots) that you’re advising people that if they do this, it “would be fed back to the business that rules about disconnection haven’t been followed” - please expand on this, and what the likely consequen...

Hi Roryp123,Sorry for the delay - had a bit of a time out from the forums. SIM cancellation was done. It was done by the VM Exec team, who have all the power, so quite pleased with the result. Looking forward (again) to the next price increase which ...

Hi golden86,Yeah, I'm still around, its just been a bit quiet in here until the last few days - looks like people are getting used to how to do these types of switch, and aren't getting caught out listening to the VM drones saying they can't do it. G...

I’d always do the installation date as the day after the disconnection date.If it’s staying in the same name, then it won’t work. Needs to be in a different name for the new customer offers.