Hi, how do I go about requesting a new power supply for my VM tv box. The Tivo box works with the power supply on my Tivo box in other room so it is the power supply not the box that has failed.The TV box is a 500gb Cisco - model CT 8620thanks,Mike
Hi, I'm having random internet connection issues and frequently have to re-boot my Superhub2 to restore connectivity.I've read on here that upgrading to a Superhub3 will resolve the issue but trying to contact VM to get an upgrade is proving to be ve...
Hi, how do I go about requesting a new power supply for my VM tv box, it's been misplaced following a living room re-decoration. The TV box is a 500gb Cisco - model CT 8620thanks,Mike
Hi Natalie,The engineer has installed a new box so all good now thanks.He was very good and has informed me of upgrade options which I will be following up
Hi, I've got an engineer coming on Friday.I changed the power supply but the Tivo box then just kept re-booting itself so I had to make a call to arrange for for a new box. They wouldn't just send me a new box it had to be an engineer visit.Kind reg...
Cheers Tony,I think you may be right regarding the SuperHub when in modem mode, but I wanted to eliminate it as a possible issue and as it was a free upgrade I thought it a good idea to get it.However still waiting for it to be delivered.thanks,Mike
Hi,yes I did receive an email confirmation of the order but the delivery is now almost 2 weeks overdue and I haven't had any communication from VM to say why it hasn't been delivered at the arranged date.Very poor communication from VM
Hi John thanks for the reply.I've managed to find a link to order a free hub upgrade. Not sure what version hub I'll be getting but hopefully it will improve things.My existing Hub2 is set in modem mode with a Decco/TP-Link mesh system with 2 nodes f...
