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since ‎09-11-2020

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It's so hard to get through to a person on the phone line lately, so annoying.Have a simple question.I just want to know if I am able to pay for an upgrade to a new box. My present box, V6 tivo I think, keeps glitching big time, sometimes has no ligh...
This is not a new box but required a restart, turned it off and back on, which triggered the guided setup and software install, now it will not get past the connecting, says to check cables which I have done multiple times. Keeps giving me S310 error...