benno17
On our wavelength
Joined 5 years ago
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Re: New Contract Error
The 30 days is passed and still the contract on the website is incorrect. As expected VM took the old payment! Been with VM a long time and they always get the admin and finance wrong. Even when I goto the Complaint page, I get the response "Oops sorry". Obviously they don't want complaints :)53Views0likes3CommentsNew Contract Error
My Virgin contract was coming to an end so contacted others and got a good offer from Sky. Contacted Virgin and was offered a new 18 months deal which was pretty close to Sky. I received pre-contract details and accepted them. That was three weeks ago. Contacted them several times because the old contract was still showing and was assured that the details will be up dated soon! That was three weeks ago and today they took the old payment. Can anybody help with advice as to how to get things put right? I am thinking that the only way forward is to cancel my direct debit until they scream :-)116Views0likes7Comments