@LeMarchand - this is a known issue - if you look at the post 2 weeks ago from @Katie_WT from the Forum Team, they said"after seeing a few more posts about this over the weekend, we have checked this with our Tv team who have confirmed this is now be...

Only replaced the box 2 days ago and tried about 10 times already over the last couple of days... don't expect any change to that over the next 12 days - unless they fix, what I believe is, a programmatic issue. Hence the post and question about a fi...

I take it this is a known issue then requiring a fix?   There is this thread and another one https://community.virginmedia.com/t5/Virgin-TV-V6/Unable-to-swap-series-links-to-new-V6-box/td-p/4321636  both unable to copy over settings... I have come to...