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Jimbo65 · 16-11-2022

I have without success been asking VM for information on my reduced number of ITV channels. I live in Scotland and my channel 103 is Scottish Television(STV). I tried some time ago to access an ITV programme as it had football as opposed to a local S...

Jimbo65 · 07-10-2022

I have a new LG 4K UHD TVThe picture is dark and simply not good enough. For example, in Sky Sports, the banner headlines going across the screen should be bright yellow. My TV shows a dull mustard colour. Dark scenes in a movie simply cannot be watc...

Jimbo65 · 22-11-2022

Adri I am not used to this site or the procedures so please forgive me if I am getting things wrong.Firstly, do you work for VM and if so, can you help me?VM are now sending me messages with wrong details of my complaint and offering a resolution w...

Jimbo65 · 20-11-2022

Thank you. This is now the subject of a complaint (ref C-0911221938)with VM and so far the response has been appalling even though my letters were sent recorded delivery to Sunderland head office.They recently sent me a proposed resolution which was...

Jimbo65 · 17-11-2022

Many thanks for your replyThere is no doubt at all that I used to get English ITV channels. I often watched football on ITV when STV were showing a local programme. I accept that it may have been years ago

Jimbo65 · 17-11-2022

Thank you so much. That would explain it but we can get BBC regional and national channels on VM.It does of course mean that for whatever reason VM are supplying many many customers with fewer channels for the same price as beforeThanks again

Jimbo65 · 07-10-2022

Tried this but the HDMI ultra HD colour does not seem to work. I click on it but when I go back into settings, it is no longer on and has reverted to EYE COMFORT MODE.I have rebooted the Virgin V6 box as the screen suggested but still no success.. I ...

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