Its not a tech visit or even a network visit that this customer requires. The account needs to be refreshed.The only reason a tech would be dispatched would be to perform a docsis migration (phone over broadband) as all telco faults are now being ha...
On the web interface there is an option that you select for the default box to record to. The disc space you're viewing is the main recording space on the default box.This is on the Arris v6 upgraded firmware to 360.For the want of trying I can't fin...
It won't get booked for some time as they are only attending installations and faults.Everything else is on hold due to covid. Where QuickStart is unavailable, we’re still installing Virgin TV boxes for new customers, but for now we won’t install any...
