ContributionsMost RecentMost LikesSolutionsRe: Unexpected new contract when moving home This appears to be the normal practise with VM. I have just moved and my existing contract was £38 per month. New service was installed today (WiFi keeps dropping out) and my ‘estimated’ bill is £229! How on earth can VM get it so wrong? I’d love to know if anyone ever gets this sorted as all I can think of doing is cancelling my direct debits. I have 2 of them now!