Virgin Media Virgin Media Community

Roger-W · 22-04-2023

Hi - after a little help if possibleAfter being away from home for a while I find I have no internet available at my Hub 3.TV seems to be working but the programme guide says To Be Announced for all channels.I have followed the standard fix it instru...

Roger-W · 27-04-2023

UPDATE:Tech came this afternoon and traced the fault to my house being connected to a dead connection in the street cab.Tech re plugged me connection to another bank and arranged a reboot and all up and running againProblem solvedThanks

Roger-W · 26-04-2023

Thank you for your help with thisI will look out for the appointment arrivingRoger

Roger-W · 23-04-2023

Been doing a bit more checking and as the TV was working OK and is just the other side of the splitter to the hub, I put the input cable directly into the hub and it still did not work or detect the internet.So all I can think of it is either a dead ...

Roger-W · 22-04-2023

I'd already tried the reboot a number of times so I've just tried the reset and am getting the same results.Time to book a tech as you suggest as the fault could well be outside the house as the internet was working when I was last at home and not wo...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

User Statistics

User Activity

No Internet Connection

Re: No Internet Connection

Re: No Internet Connection

Re: No Internet Connection

Re: No Internet Connection